Entries Tagged as 'Communication'

Make Time for Your Friends

Friendships are obviously important. It’s also easy sometimes to get caught up in life’s routines so much that it’s hard to remember the last time you just hung out with a good friend. Work, family, errands, and housework all need attention. But you should add friendship to the list too. At least add the friendships that feel good to you.

That doesn’t mean you drop all of your responsibilities all the time and meet with your friends. It does mean that you drop all of your responsibilities for an hour or two once in a while and unwind. People need healthy ways to disconnect from the frantic pace of life and stress. Friends have a way of providing an escape, an enjoyable distraction, a few laughs, or sincere advice.

Emails and phone calls are two ways to connect but there’s something about seeing and talking with a friend, or even a group of friends, that is more beneficial. Email is visual. Phone conversation is audial (you can hear it) and interactive. In-person conversation is visual, audial, interactive, and you can feel and share a type of interpersonal energy.  We  generally get more from meeting with a friend face-to-face. So don’t neglect it.

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Caring About vs Caring For

I know a lot of caring people. It is uplifting to see someone care about someone else without the thought of anything in return. At least, most of the time it is.

I also know some people who go beyond simply caring about others and care for others at their own expense. Now if the person is a child or is sick or basically has a specific need, fine. But if that person can care for himself or herself, then a subtle boundary is crossed. Caring for another person needs to happen in a defined role for a few reasons:

  1. Expectations are in balance. In friendships, there is a spoken or unspoken give-and-take agreement that both people understand. In some friendships these expectations are closely followed all the time, and in other friendships there may be an easygoing flexibility along with a few “no-no’s”.
  2. No one’s voice is ignored. I had a friend years ago who was talking with me on the phone, and I told her I was sick. The fact she hoped I would feel better didn’t bother me a bit, what bothered me is she showed up at my apartment unannounced with soup and a sandwich. The last thing I wanted was a visitor that day (wasn’t wild about eating either), but that was ignored. I’m glad she dropped off the food and left, but it annoyed me that she was determined to be a caregiver when I didn’t want one.
  3. Have you ever heard of caregiver burnout?  A person who takes care of others at the expense of one’s own health will eventually get worn out. Plus, wearing yourself out affects the quality of all of your relationships.

Put simply, caring about someone requires no boundaries. Caring for someone does require boundaries. The typical costs of ignoring boundaries while caring for someone (or everyone) are poorer health and less-healthy relationships. If you keep yourself and your relationships healthy, you will have more to offer others anyway.

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How To Deal With Too-Personal Questions

A friend of mine has been frustrated lately with someone asking personal questions, with the obvious intent of getting info for gossip. That got me thinking about different ways to handle questions that aren’t anyone’s business. I thought I’d offer a few ideas:

1) After the person mentions something personal about you they heard from someone, say something like, “I heard that you just can’t stay away from gossip.”

2) Once you can tell the person is starting an inappropriately/private question, dart your eyes back and forth several times between their eyes and their mouth, ear, or hair. Once they ask what you’re looking at, say, “Oh, it’s nothing.” After they ask, “What?” just keep denying it’s anything important. They could be self-conscious for hours.

3) Get a thoughtful look on your face, look up and say as if you’re thinking out loud, “I am trying to figure out if that’s something I want to talk about with you, here at work, in front of all these other people. I’m also wondering why you want to know.” Then give them your full attention again. If they keep at it, say directly to the person: “Now I’m wondering if you are just looking for gossip you can spread to whoever wants to listen.”

4) Be sincere and direct, “I think that’s something for me and my <family/significant other> to figure out, don’t you?”

5) “Do you want me to email you the answer to your question, or should I send a press release to the TV stations in town so everyone knows?” Say this jokingly, and if the person persists get a little more serious and say, “Oh, you seriously want me to answer that? That is funny.”

Have fun with it. You don’t have to let a gossip wreck your day.

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Expect Anger, to Diffuse It

Anger management is not hoping that you won’t be angry. So give yourself a good chance to diffuse anger by expecting that you will, in fact, get angry. I have worked with several clients, male and female, that have worked on their anger and then get surprised when they get angry again (For example: “I got mad again last night, so this stuff didn’t work!”). That is when I explain what might be obvious to some: Anger management is learning to manage the anger reactions you will have, not eliminating anger as an emotion.

The next time you feel stressed, frustrated, or annoyed in a specific situation, tell yourself that you are going to get angry, accept it, and then figure out how you want to handle it appropriately. Then you’ll have a better chance to manage your anger and will allow your rational brain to stay involved in the process.

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The Ripple Effect

Have you ever heard of the Ripple Effect? Jacob Kounin wrote a book in the area of education, Discipline and Group Management in Classrooms (1970), discussing the idea that when one student in a class is reprimanded or disciplined, other students may tend to comply even if they were not addressed directly. According to Wikipedia, The Ripple Effect is a term also used in sociology, economics, and spiritual activism.

For people that use systems-thinking, which views individual problems (or components) as part of a larger system, The Ripple Effect makes sense. For any direct intervention there are other effects because one person or situation is also part of, and therefore interacts with, a larger system or situation.

So today, I want to use the Ripple Effect angle as a way to emphasize how important it can be to be positive and healthy. Whether you say that laughter is contagious or smiles are contagious, you’re absolutely right. Positivity affects other people positively, just as negativity tends to affect people negatively. When a positive and negative person meet and influence each other, whoever has more patience will have the greater influence. That is where health becomes part of the equation.

A healthy person will tend have positive energy and generally will have the patience to stay positive. But the thing about positive people is that they also tend to share their positive energy with others, and that promotes health in a workplace, classroom, or community. If enough people buy into positivity and health frequently enough, a healthy culture is established. People are more productive, more supported, more supportive, and less stressed.

And that is why genuine smiles and compliments are so important. They ripple out to people beyond the people you shared your positive energy with.

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